How Should You Handle Negative Reviews?
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In a business environment, negative reviews are all part of the job. Not every client will be completely satisfied with your company or the treatment they received. How you handle the negative reviews, is what is important. It’s hard always biting your tongue when a bad review is left, but handling the situation in a caring and sophisticated way, can potentially lead to the review being retracted or turned into a positive situation. Check out MDPM Consulting for a variety of strategies used to positively handle negative reviews. Remember, the image of your business is everything!