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Dental Assistants: A Key Job to Success In The Industry

June 25, 2017 - Randy Sutton

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There are few jobs more important than that of a dental assistant. The job itself isn’t the most technical, but they are key to ensuring that the individuals above them are able to do their jobs properly. Throughout the process, the dental assistant will likely have the most contact with the patient themselves. Dental assistants are generally the first one a patient will see once past the front desk, as the assistant is the one who do the initial study on the patients. That includes x-rays, various high-tech pictures as well as working with other equipment, depending on the needs of the patient.

Customer Service At Its Best

Few people look forward to a trip to the dentist’s office, and dental assistants are the individuals who make that much easier. The dental assistant is the one who explains the process to the patient, which is why it’s extremely important that the individual have great people-skills. Nobody likes the idea of being stuck in that chair for any reason, but a good dental assistant can loosen the mood and make it an enjoyable process for everyone involved.

Required Training

Dental assistants are the best positions in the dentistry industry for those who do not have any type of secondary education – usually only a high school diploma. While most assistants use their position to gain experience learning from those above them with the hopes of getting a degree in the future, there are many who decide to stay an assistant for the long-term. There are certification programs available from technical schools, and some state requirements vary.

At The Top Of Your Field

One of the best things you can do to ensure that your career as a dental assistant is a successful one is to do what is called a “Measure Test.” Set periodic times, such as every month or every 3 months, to determine what you were able to accomplish. If you gained any new skills, learned new relevant technology or had a good experience with a patient is a great way to start. The opposite is true as well – addressing your shortcomings and areas you can improve in will ensure that you remain on your toes and remain an asset to the rest of the staff.

Is It Right For You?

If an advanced education isn’t your thing, but you still love the idea of dentistry, then a dental assistant might be the perfect position for you. By getting to know the ins and outs of the office, of different procedures and of patients, the right assistant can make themselves the most useful person in a dentist’s office.

3 Tips To Help You Become A Successful Hygienist

April 13, 2017 - Randy Sutton

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Dental hygienists are vital aspects of every dentist’s office. General dentists and oral surgeons are too occupied to deal with patient intake, processing, paperwork, administrative duties and basic dental care. That’s where their staff, made up of office assistants, dental assistants and dental hygienists come in. In most offices, the hygienists are the top position, working directly under the general dentist themselves. That means mostly conducting forms of preventative care, such as traditional cleanings, deep cleanings and diagnosis. Many dental hygienists have gone on to have incredibly successful careers – but others have not. These tips will help you ensure that you fall into the former rather than the latter.

Learn. Learn. Learn.

As a dental hygienist, you are in the rare position of working directly with the surgeons and general dentists on a daily basis. In most of their treatments, the hygienist is standing right next to them, ensuring that they have the tools and environment needed to perform their job. In one year working under a dentist, you can learn more than you would in four years of medical school. While that doesn’t minimize the importance of school and proper dental training, as with any profession, there’s only so much you can learn in a classroom or a textbook. Nothing is better than hands-on experience.

Be Resourceful

While being a hygienist is a great stepping stone to moving up in the dentistry industry, there are many who spend their entire careers as hygienists. If you’re looking for a long-term career and want to get compensated more than your counterparts, the best thing you can do is be resourceful. Go above and beyond your normal job duties by learning new skills that can be helpful to the dentist. That’s why the first tip – learning – is so important, as you’ll be able to understand what areas you can gain new skills in to become resourceful, and ultimately irreplaceable.

Keep Patient Care At the Forefront

Treat every patient you deal with as if he or she were family. Nobody looks forward to a dentist appointment, and everyone has other things going on in their lives that can make them less pleasant to deal with. If you want to be successful in the dentistry, you need to learn to respect patients space and always be respectful of their thoughts, regardless of what your own may be. The same applies to other staff members and the doctors themselves – those who make it a point to be generous to everyone are remembered as such.

The Best Jobs To Become Successful In Dentistry

February 20, 2017 - Randy Sutton

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The dental care industry is full of great jobs that mean lasting careers, and very few of them require extensive college degrees. If you’re looking for a career in the medical field, you won’t find better options than the ones in the dentistry field. There is a high-demand for skilled individuals, and the salary is usually reflective of that demand. Here are a few you may want to consider.

Dental Hygienist – When you go to the dentist, some type of preventive care is typically needed. That’s where the hygienists come in, and the job title says it all. Hygienists focus on the hygiene of your mouth. From simple fluoride cleanings to deep cleanings and other forms of care to ensure that the health of your teeth do not deteriorate. Most states require an associate’s degree in dental hygiene to get started. If you’re looking for a dentistry career to jump into soon, there is no better option for you to become successful than being a dental hygienist.

Dental Technician – While the general dentists and the oral surgeons do the physical work on a patient’s teeth, it all begins in a lab. That’s where dental technicians come in; they actually use the newest technology to create things such as braces, crowns and other prosthetics that the dentists use. When you think of dentistry, the idea of creating products in a lab usually doesn’t come to mind. That’s what makes it such a great job to be successful in – every single dentist office in the world relies on technicians. Without them, there are no dentists. It allows you to stay behind the scenes and yet be an integral part of the process for each and every patient – even if they don’t know it!

Cosmetic Dentist – Cosmetic dentistry is one of the fastest growing dental jobs in the country. While being a cosmetic dentist will require medical training, the differences between traditional dentist professions (such as periodontists or orthodontists) and cosmetic are stark. To put it simply, in cosmetic dentistry you are generally dealing with healthy teeth – the goal being not to repair them, but to make them aesthetically pleasing to the patient. We live in a society where people are obsessed with aesthetics – just look at the plastic surgery market over the last decade. That’s exactly why this is the perfect time to get into cosmetic dentistry – the market is destined to explode, thus allowing you to become extremely successful.

How Should You Handle Negative Reviews?

January 19, 2017 - Randy Sutton

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In a business environment, negative reviews are all part of the job. Not every client will be completely satisfied with your company or the treatment they received. How you handle the negative reviews, is what is important. It’s hard always biting your tongue when a bad review is left, but handling the situation in a caring and sophisticated way, can potentially lead to the review being retracted or turned into a positive situation. Check out MDPM Consulting for a variety of strategies used to positively handle negative reviews. Remember, the image of your business is everything!

How Should You Handle Negative Reviews?

Dental Careers and Schooling Options

January 16, 2017 - Randy Sutton

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Dentistry generally focuses on the health and appearance of
the oral cavity including teeth, gum, jaws, and the tongue. It’s one of the
medical fields that have inspiring career options from dentists, dental
hygienist, dental assistant, dental technician and much more. Whatever option
you decide to choose, you will be required to undergo several years of formal


As a dentist, you will be required to diagnose and treat
problems related to patient’s teeth as well as mouth tissues. You can either be
a general practitioner or you can specialize in specific area of dentistry such
as orthodontics, endodontic, periodontics, oral surgeon or pediatric

Being a fully certified dentist will require six years of
schooling, which includes at least two years in college and another four years
at an accredited dental school. If you
want to specialize, you might have to spend other two years after you graduate
from a dental school.

Dental Hygienist

A dental hygienist is
a rewarding and a growing career option. As a dental hygienist, you will be
working under a supervision of a dentist to provide preventative dental care.
As a dental hygienist, you might expect to spend more time with patients,
perform cleaning, and regularly examine patient mouth, teeth, as well as
assisting patients on good oral hygiene practices. These duties, however, will
vary with the state you intend to practice. To become a dental hygienist you
will require an associate degree, which mostly takes two years to complete.
Your schooling will include a lot of time in the classroom, lab, and a period
of clinical experience. You will also
need a license which in most cases requires you to be a graduate from an
accredited dental hygiene school.

Dental assistant

A dental assistant
will work alongside the dentist helping them with various tasks such as
sterilizing dental instruments, performing some of the patient care like taking
dental x-rays. A dental hygienist cannot carry some of the tasks performed by a
dental assistant. Laboratory and office duties such as scheduling appointments
are also some of the tasks a dental assistant performs.

There are several paths to becoming a dental assistant. In
many states, you will need to be a registered dental assistant which means
undergoing accredited programs as well as passing state exams. In some other
states, there are no formal educational requirements to be a dental

Dental laboratory technician

The dental technician is another rewarding mid-level dental
career you can pursue. The duties of a
dental technician are to maintain and improve patient health by fabricating
prosthetic and other dental equipment according to the dentist requirement.
This dental career option does not involve direct contact with the patient; therefore,
there are no stringent requirements in terms of schooling. Dental technician
can receive formal education and training through a two-year program in a
community college, technical or vocational school, or a dental school.

Dental Careers is indeed a rewarding, but it requires
patience, high levels of concentration, accuracy, methodological and scientific
approaches, eye for details, manual dexterity, as well as compassion to the
patients. If you think, you have these qualities then this is a perfect career
for you.

Developing a Successful Career as a Dental Hygienist.

January 16, 2017 - Randy Sutton

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So you are looking forward to becoming a dental hygienist? Well, you are in for a treat as this article will take you through different aspects of the job. In the present day, there is increasing awareness among the people regarding dental hygiene and as a result, there is a constant demand for dental services.

What a dental hygienist does

You will be in charge of some routine tasks dentists need to be done during treatments. This include:

· Cleaning teeth by removing tartar using dental floss and scalers.

· Educating patients on oral hygiene.

· Sterilizing equipment.

· Taking new patient history.

· Taking impressions of teeth.

· Filing.

· Scheduling appointments.

· Giving local anesthetics.

· Removing sutures,

· Making molds of patients teeth.

· Taking and developing x-rays.

· Creating tooth charts to help dentists track patient’s dental history.

Besides these tasks, you can also be asked to be present during surgical procedures since you will be in charge of providing sunction, administering anesthetics and performing other duties.

How to have a successful dental hygienist career

To develop your career in this field, you need to get a degree in dental hygiene. Community colleges offer two-year degrees whereas universities normally offer four-year degree course. Choosing which program to pursue will depend on where you want to work afterward. If you intend to work in a private dental clinic, then a two-year degree followed by an associate’s degree will be adequate. On the other hand, if you pursue a bachelor’s or master’s degree in dental hygiene, you will have the option to work in administration, research or teaching.

Irrespective of the option you go for, it is essential to confirm the admission requirements from your prospective school. Many of these schools require one to have a high school diploma or GED or good grades in Math, English, Chemistry and Biology. Certain programs also require the student aspiring to become a dental hygienist to complete one or two years of college. Therefore, to be on the safe side, contact the potential school to find out about the requirements.

Your expected salary

There are certain factors that determine how much you will be paid as a dental hygienist. These include your location, type of degree as well as the years of experience. However, you can expect to be paid between $56,000 and $71,000.Nevertheless, you can earn more, if you are skilled enough. It is recommended that you contact your local dentist office before you spend time and money in training for a new career, to see if you can work with them for a short while. This will help you determine if this is the right career for you.

The bottom line is, with the rising demand for dental hygienists, this field is becoming one of the fastest growing careers and is viewed to be the among the best career options today. That explains why many colleges are offering the course today. Overall, a person who loves to be a part of a dental clinic and can reciprocate the needs of the patients is sure to be successful in making dental hygiene a career.

Tele..What? Telemedicine, A Medical Practice’s New Best Friend

January 14, 2017 - Randy Sutton

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Telemedicine is the latest in patent care using remote patient technology. While it may seem new to us now, it is actually something hat has been being developed for close to 40 years now. This service allows patients to connect with physicians from even the remotest location and giving physicians the ability to monitor patients more closely.

Tele..What? Telemedicine, A Medical Practice’s New Best Friend

Patient Engagement, Playing to Win

January 14, 2017 - Randy Sutton

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Patient Engagement means better patient healthcare and increased medical practice revenues. For all Patient Engagement Systems you need communication. To assure all actions are met for compliancy a consultant can work with your HIPAA Compliance Officer. Put yourself in a patient’s shoes before making any contact. Offering evening appointments once a week would be good for your patients.

Patient Engagement, Playing to Win

Reimbursements and Provider Strategies

January 13, 2017 - Randy Sutton

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Administrative inefficiencies keep payers and providers from building collaborative relationships focusing on patient care. For instance, if information is inaccurate or completely missing on a claim, the provider must then submit additional or corrected information to the payer. More specifically, they must use analytics to proactively manage claims that are likely to be denied and make corrections to inaccurate or incomplete claims before they’re submitted to payers. Data mining the case data collected through the advisory program takes the next step for long-term improvements.

Reimbursements and Provider Strategies

Challenges as a Dentist: What to Do When It All Goes Wrong with a Team Member

January 13, 2017 - Randy Sutton

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Unresolved issues can spread like a virus and will begin to affect your entire team, often with disastrous results: the mood of the practice can rapidly deteriorate, and even worse, it doesn’t take much for patients to pick up on your office tension. How to Handle Difficult Situations with Your Dental Team Members Jennifer, you know I don’t really care what time you get to the office, but others on the team have brought it to my attention you are getting to the morning huddle a couple of minutes late every day.

Challenges as a Dentist: What to Do When It All Goes Wrong with a Team Member